Skip to main content
Solved

SSL/TLS Errors after installing new Surfboard S33v2

  • August 8, 2024
  • 1 reply
  • 56 views

Forum|alt.badge.img

I just installed a new S33v2 and ever since, I’m getting SSL errors. The cert on the modem itself is bad, not expired but I guess not trusted. But I don’t know why that would have anything to do with certs passing through the device. FYI, all incoming certs appear to come from my SP (Cox) instead of their actual origin. I can ping out but can’t connect to anything using SSL or TLS, which is pretty much everything now.

 

Any ideas?

 

Thanks,

Tom 

Best answer by SURFboard Moderator

In this case we would suggest you to try re provisioning modem by your service provider to get proper connection also we would suggest you to help me with the modem LED light status on the modem.

You can also check for the modem IPV4 address on direct connection without router.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

Forum|alt.badge.img+42

In this case we would suggest you to try re provisioning modem by your service provider to get proper connection also we would suggest you to help me with the modem LED light status on the modem.

You can also check for the modem IPV4 address on direct connection without router.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings