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Surfboard Central App - S33v2 device registration failed

  • November 17, 2023
  • 1 reply
  • 187 views

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Can’t connect to server, error 0000-1506.

There doesn’t seem to be any way to retry other than deleting and re-adding the device, which I’ve done 3 times with the same result. 

Suggestions?

Best answer by SURFboard Moderator

0000-1506 Registration of your device failed - We are experiencing an issue connecting with our back office. Tap the Continue button to re-register the device and the Congratulations screen will appear.  Tap the Continue button for the Home screen to appear.

In this case i would suggest you try registering modem after 24hrs.

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0000-1506 Registration of your device failed - We are experiencing an issue connecting with our back office. Tap the Continue button to re-register the device and the Congratulations screen will appear.  Tap the Continue button for the Home screen to appear.

In this case i would suggest you try registering modem after 24hrs.