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Cannot access surfboard central app with initial username and password

 

Hi cmerc22,

As  you would like to access the user name and password also surfboard central app , both are different . 

To access username and password need to login to web manager page (192.168.100.1) do follow the  below link :

http://arris.force.com/consumers/articles/General_FAQs/S33-Web-Manager-Access

To access SURFboard App  do follow the below link : 

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Cable-Modem-Setup

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