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Warranty Checker can't find Serial Number S33

  • September 11, 2025
  • 1 reply
  • 51 views

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@SURFboard Support ​@SURFboard Moderator 

I am getting the following message when trying to check the warranty status of my S33 modem:

“We were unable to locate your serial number. Please check your model number and serial number and
try again. This information can be found on the label in back or on the bottom of your device.”

Please help me correct this error so I can get support with my failing modem.

Best answer by SURFboard Moderator

We apologize for the inconvenience.
For further assistance, we’ve reached out to you via private message.

This topic has been closed for replies.

1 reply

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We apologize for the inconvenience.
For further assistance, we’ve reached out to you via private message.