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Question

Warranty Replacement

  • 11 January 2023
  • 1 reply
  • 155 views

Purchased S33 modem May 2022. Kept overheating and dropping network connection. Spent 2 hrs troubleshooting with Cox and said modem is bad. Requesting assistance with warranty replacement. Thanks. 

Hello RCab,

 

We are really sorry about the inconvenience caused. Please contact Consumer Support for warranty replacement by visiting arris.com/consumersupport.