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Xfinity and S33v3 modem IPV6

  • October 14, 2025
  • 1 reply
  • 32 views

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I have Xfinity.   They give my Fortinet 61F a IPv6 /60 block.   All the prefix delegated address are on the Fortinet.   I can’t send out IPv6 traffic.  I get these errors on the modem.  

10/14/2025 09:44:07    Critical    No Ranging Response received - T3 time-out;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

10/14/2025 09:18:02    Warning    TCS Partial Service;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

10/14/2025 09:18:02    Critical    Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

10/14/2025 09:17:34    Warning    RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

10/14/2025 09:17:30    Critical    Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

10/14/2025 09:17:30    Notice    TLV-11 - unrecognized OID;CM-MAC=(Edited private information);CMTS-MAC=(Edited private information);CM-QOS=1.1;CM-VER=3.1;

Channel ID Lock Status Modulation Frequency Power SNR/MER Corrected Uncorrectables
37 Locked OFDM PLC 690000000 Hz 0.9 dBmV 38.0 dB 100627105

0

 

IPv4 is working fine.   Xfinity wants to send me their modem.   I pick it up tonight.   Are the issues in the logs from the S33v3 outside to the demarc?   All wiring in the house is Cat6.  The Fortinet firewall diags state the IPv6 traffic is going outbound fine.  No inbound packets.   

Best answer by SURFboard Moderator

The S33 is a plug-and-play device, so no configuration is required. If your service provider assigns an IPv6 address to the modem, it will automatically deliver it. To confirm this, connect the modem directly to a computer and check the IP address it should display both IPv4 and IPv6. There's no need to make any changes to the modem itself.

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1 reply

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The S33 is a plug-and-play device, so no configuration is required. If your service provider assigns an IPv6 address to the modem, it will automatically deliver it. To confirm this, connect the modem directly to a computer and check the IP address it should display both IPv4 and IPv6. There's no need to make any changes to the modem itself.