Solved

SB6183 Internet drops, I have a "bootfile error"?

My internet keeps dropping out on my Surfboard SB6183. My Xfinity provider checked on their end and said I have a "bootfile error". Can anyone help?

icon

Best answer by SURFboard Moderator 13 July 2023, 20:08

Userlevel 5

+41

In regard to “bootfile error” it can be checked and monitored from Xfinity.

For intermittent connection do check the cable signal levels by following the link below:

Let us know the downstream channels/ lowest and highest values of Power and SNR , also upstream channels lowest and highest values of Power.

Sign up