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Answer

arris SB6190 wont connect

  • September 21, 2023
  • 2 replies
  • 185 views

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My new modem will.not connect 

 

Best answer by SURFboard Moderator

 

Could you let us know if are you able to connect internet now? 

If still not connect the modem directly to the computer let us know the IPV4 address in order to assist you further.

 

This topic has been closed for replies.

2 replies

LoveMyLab
Guardians of the Gateways
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  • Guardians of the Gateways
  • September 21, 2023

Won’t connect? To your ISP? To your router? Any errors? What is showing in the Status and the Event Log? 


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Could you let us know if are you able to connect internet now? 

If still not connect the modem directly to the computer let us know the IPV4 address in order to assist you further.