Recently, a technician from the evil ISP I currently forced to pay $94.99 for 500 Mbps internet access (as they have a monopoly on internet connections in my area) tried unannounced, to swap out my cable modem for an ISP provided DOCSIS 3.1 modem. The technician insisted that my current modem was cause issues with the ISP’s signal. Sensing this was yet another of the ISP’s manipulative lies, I refused to change modems. The event log noted some issues, e.g., “No Ranging Response received - T3 time-out...”
My questions are:
- Did the technician have a point?
- Since the SB6190 cannot be “updated” to DOCSIS 3.1, is it necessary to buy a new cable modem
Thank you,
Umrk