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Question

modem not working on SB6183

  • 6 May 2024
  • 1 reply
  • 57 views

Internet says connected with no internet. Internet provider says its the modem. 

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1 reply

Userlevel 5
Badge +41

SB6183 is just a cable modem its a plug and play device so please try connecting any device to the modem directly without router after performing power cycle on the modem for a minute then check for internet on direct connection.

Could you please help us with the LED light status on the modem front panel.