So every single light is showing blue except the power and online light. The light is kind of white but not on if that makes sense. Everything else is working fine other than the fact I can’t connect to the internet, it’s not even showing up anymore. I’ve tried resetting it and turning it off and back on again but nothing seems to help. What’s wrong with it?
Solved
My Sb6190 isnt showing the lights
- The Many
Best answer by SURFboard Moderator
SB6190 is the cable modem, and it will work only through a hardwired connection; there is no inbuilt Wi-Fi feature in it.
I would suggest connecting the modem directly to the computer via Ethernet cable and checking the internet connection.
If you are unable to access the wifi internet via router, I would suggest checking with the router's manufacturer for further assistance.
This topic has been closed for comments
+41- Juggernaut
- 2214 replies
Tried a reboot/reset?
Contacted the isp to see if they can ping/see it?
Is it still within warranty?
- Wi-Fi Warriors
- 3583 replies
- Answer
SB6190 is the cable modem, and it will work only through a hardwired connection; there is no inbuilt Wi-Fi feature in it.
I would suggest connecting the modem directly to the computer via Ethernet cable and checking the internet connection.
If you are unable to access the wifi internet via router, I would suggest checking with the router's manufacturer for further assistance.
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