Can't connect to online. All lights blue except online and it white
not on line
Page 1 / 1
SB6190 is the cable modem, make sure that you are accessing the internet through hardwired connection directly to computer or laptop and if the online light is white, that’s very normal behavior.
If the problem persists in hardwired connection, follow the steps in the link given below:
http://arris.force.com/consumers/articles/General_FAQs/SB6190-Troubleshoot-Internet-Connection
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.