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sb6190 - power on failure

  • April 18, 2024
  • 1 reply
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After power outage, my sb6190 will no longer power up. What happened?

Best answer by SURFboard Moderator

Please try connecting modem different power outlet or use different power cable and also try resetting modem for 30secs without coax cable. If the modem is under warranty please reach out to Arris.com/consumersupport for warranty claim.

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Please try connecting modem different power outlet or use different power cable and also try resetting modem for 30secs without coax cable. If the modem is under warranty please reach out to Arris.com/consumersupport for warranty claim.


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