Switching internet account from previous owner of property to mine with the same modem but internet provider (comcast) cannot activate my new account remotely, although the internet data shows normal on from their end.
Solved
Trying to activate the modem SB6190
Best answer by SURFboard Moderator
Since SB6190 is the cable modem, it will work only through hardwired connection. I suggest you to connect the modem to the computer through ethernet cable to access the internet.
If you having internet connection through hardwired, then connect the modem to the router and check the internet through Wi-Fi access.
This topic has been closed for comments
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.