My SB6190 just suddenly and abruptly turned off. Even though it is plugged into a working wall outlet, it cannot turn on.
There a warranty?
Solved
warranty - power suddenly went out
- The Many
Best answer by SURFboard Moderator
Since you’ve already tried changing the outlet, we recommend testing with an alternate power cord. If the issue persists, perform a factory reset on the device. Should the problem continue even after the reset, please reach out to our support team by visiting www.arris.com/consumersupport.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
Since you’ve already tried changing the outlet, we recommend testing with an alternate power cord. If the issue persists, perform a factory reset on the device. Should the problem continue even after the reset, please reach out to our support team by visiting www.arris.com/consumersupport.
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