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The warranty period for my Arris  SB6190 modem is until March 29, 2024. Yesterday it just stopped working. How and where can I send a faulty modem for replacement? The link to support from previous responses to comments is not active.

ARRIS Consumer Care - Support Services (salesforce-sites.com)


What should I do with these settings if my modem shows no signs of life when I turn it on? It burned out or broke and I want to replace it according to the warranty rules.


You have to contact arris. The forums are the public helping out. 


As you mentioned the modem is not working for a warranty claim please contact arris.com/consumersupport.