I just bought an SB8200 and in addition to having issues with connecting to Xfinity during peak hours (still don’t have an answer on that from Arris or Xfinity) I am trying to download Fing. When I go through the initial set up where it says it’s sending an email to download and set up, the email never arrives. Any suggestions?
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In this case we would suggest you to try using different email address on the surfboard central app and check for the email to setup Fing.
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