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Question

Arris SB8200 not working, NEED to get a new modem

  • November 2, 2024
  • 1 reply
  • 37 views

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My modem is under warranty and is no longer reliable. How do I get a replacement? Patricia N

 

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1 reply

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I understand that the modem is not working. Could you let us know the Led light status on the modem?

SB8200 is that connected directly to computer or with router through ethernet cable?

Could you please check the IPV4 address through direct connection via ethernet cable.

 


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