Purchased April 2023 so 16/17 months old and total failure while not home….it was plugged into a surge protector and no other devices in the home were damaged so I don’t think it was from a power surge…..no lights on the arris and have done all the smart things that arris would say….is the power cable inserted? Yes…did you try it from another outlet? Yes
Will arris cover this under warranty or is it just that this was a bit of a lemon and most arris’s would last much longer?
l did swap out an old Motorola modem that still works so wasn’t dead in the water (after coordinating with ISP)
I do want to have another spare on hand wondering if I should avoid arris or not
