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I need to set my password/username for the sb8200 modem. I do not have original password/username, and also did a factory reset. But do not know how to change it. Please help. Thanks.

SB8200 is just a cable modem so you can change the login password not the username. Please follow the below article to change the login credentials.

https://arris.secure.force.com/consumers/articles/General_FAQs/SB8200-Changing-the-Admin-Login