There is a similar issue on this page. As of a couple of months ago, I could no longer access Disney+ on my TV, computer, phone. When I try the TV App I get an error. When I try to use a browser, I get an error all of which point to me being outside of the Disney Region (Outside of the US).
After a month we were able to diagnose that if we use our phones as a hot spot and were able to access the streaming services once again. Disney suggested a VPN may be the problem. Which I do not have a VPN. So then pointed to the ISP as having an issue.
So we contacted our ISP which could not diagnose the issue and is pointing at my equipment. Their reasoning was that other apps work, but Disney+ does not, Netflix freaks out sometimes.
My Internet equipment, Surfboard SB8200 connected to Netgear MK63 Mesh.
My ISP is Optimum (Cablevision / New York City, Long Island, New Jersey Region).
My wireless carrier is T-Mobile
I read that a similar issue was raised in the last few months, was there a resolution?
I’m happy to hear suggestions.
