Hi,
Does my modem need a firmware update. I've never done it.
P/N:
(Edited private information)
S/N:
(Edited private information)
HFC MAC ID:
(Edited private information)
This topic has been closed for replies.
- Wi-Fi Warriors
Upon reviewing the information, the model you have is an SB8200, which is a cable modem without any built-in Wi-Fi capability. Regarding firmware updates DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices. The end-user cannot simply install an update like most other network-enabled devices.
ARRIS develops the software update and makes it available to service providers. The service providers qualify, test, and distribute the software update to devices on their network. ARRIS has limited control or visibility on distribution by the service providers.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.