The manual instructs me to open a browser & enter an IP address to log in to change the name / password for the modem. When I do so, I get an error message saying the site can’t be reached. I’ve tried on 3 different browsers and I get the same error message. I have the SB8300.
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GUI web portal doesn't work on SB8200
- The Many
- 1 reply
Best answer by SURFboard Moderator
I would suggest connecting the modem directly to computer through ethernet cable and try again to access the GUI web portal (192.168.100.1)
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Web-Manager-Access
Also, please try with different devices and browsers.
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- The Many
- 1 reply
I was using the one in the manual. I tried the one you suggested and I get a message saying the page timed out because it took too long to load. Guess I’m doomed to keep the default modem name & password. *Sigh*
- Wi-Fi Warriors
- 3594 replies
- Answer
I would suggest connecting the modem directly to computer through ethernet cable and try again to access the GUI web portal (192.168.100.1)
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Web-Manager-Access
Also, please try with different devices and browsers.
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