Wi-Fi will drop several times a day on phone at home. I was told that it was because my Arris modem hadn’t been updated. It is 2 years old. Does it update automatically or do I have to do it?
Solved
how to get updates for Arris modem
Best answer by plemans
the SB8200’s firmware is pushed automatically from the ISP. If the wifi is dropping, its something on the router side as the sb8200 is a modem only device. It has zero wifi capability.
Whoever you were talking to about the router was trying to get you off the call.
What router do you have?
This topic has been closed for comments
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.