I have Xfinity. Their channels work fine. But streaming from other providers sometimes have problems. I note that Hulu which I just got, would drop out 3 times in a half hour. Video would just drop to whatever cable programming was on at the time. Also happens, let frequently on Netflix. Sometimes it just freezes (looks like it’s buffering) and sometimes it freezes before dropping out and sometimes it just drops out. Called Xfinity and they said modems have end of life of 2-3 years. Bought mine in 2021. Suggested I buy a new one. I’m guessing they just say that every time they don’t know. I’ve changed their cable box and nothing changed.
I note that people send in logs and get advice. Can someone tell me how to obtain the necessary logs to post online? My mesh network is Eero.