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Intermittent internet connection on SB8200

  • 1 July 2024
  • 1 reply
  • 66 views

I have same thing happening with SB8200, like every week or month it would drop down to 30mbps and power cycling the modem is the only way to fix it, I am in Phoenix.

1 reply

Userlevel 5
Badge +41

In this case could you please help us with your  current speed plan and also we need to check for the modem cable signal level to isolate the issue.

http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels

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