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Internet drops on Wi-Fi - SB8200

  • 21 October 2023
  • 3 replies
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SB6183 continually drops wifi. ISP tries to fix but no success. They state I need a new modem. How do I get warranty service? Warranty expires Nov 2024  

 

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Best answer by plemans 22 October 2023, 20:35

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Userlevel 6
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The SB6183 is a modem only device. 

It doesn’t have any wifi. 

so not sure why they think they can fix that

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I agree. But apparently my modem is bad. Is it worth it to try to get it replaced under warranty? 
After reading some posts it appears it’s just easier to buy a new one. A neighbor has kindly allowed me to use their service until I get this resolved. 

Userlevel 6
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If you have a warranty, its always worth trying to use it. That’s the whole point of a warranty. 

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