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Led light status on sb8200

  • 31 January 2024
  • 2 replies
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I bought a new unit and on first plug in I see the second blue light on, the other 3 are not lit. What does the 2nd blue light mean?

 

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Best answer by plemans 31 January 2024, 15:25

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Here’s what the led’s mean: 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-LED-Light-Status/?l=en_US&fs=RelatedArticle

Did you check with getting it provisioned?

Userlevel 5
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sb8200 is a 3.1 DOCSIS cable modem. The LED light status is Power/Receive/Send and Online .

Usually if the second light (Receive) is Blue in color shows  High-speed Internet connection with downstream channels in DOCSIS 3.1 , the other lights might be seen as a light shade of green or white due to the blue light which is highlighted more. 

To know more about if the modem is functioning connect the modem directly to a ethernet port laptop or computer and check if it is able to provide internet connection. If not check the IPV4 address .