Skip to main content
Solved

Led light status on sb8200

  • January 31, 2024
  • 2 replies
  • 1044 views

Forum|alt.badge.img

I bought a new unit and on first plug in I see the second blue light on, the other 3 are not lit. What does the 2nd blue light mean?

 

Best answer by plemans

Here’s what the led’s mean: 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-LED-Light-Status/?l=en_US&fs=RelatedArticle

Did you check with getting it provisioned?

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • 2275 replies
  • Answer
  • January 31, 2024

Forum|alt.badge.img+42

sb8200 is a 3.1 DOCSIS cable modem. The LED light status is Power/Receive/Send and Online .

Usually if the second light (Receive) is Blue in color shows  High-speed Internet connection with downstream channels in DOCSIS 3.1 , the other lights might be seen as a light shade of green or white due to the blue light which is highlighted more. 

To know more about if the modem is functioning connect the modem directly to a ethernet port laptop or computer and check if it is able to provide internet connection. If not check the IPV4 address . 

 

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings