Well I did research on modems and the SB8200 kept saying it was a great modem (my old modem was a Arris). I guess I should have went with the statement that costumer service was VERY weak. Every time I call, call can't be completed. Anyway I can not log into the router. I put in address and prompted to enter admin and password and it keeps saying wrong info. I have tried to use password and also the last 8 digits. Still no avail. Any help would be appreciated. If can't get it password protected I guess I will have to return it.
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- Rockstar!
- 273 replies
Password is usually case sensitive. If there are letters in last 8 digits of the serial number.
I doubt the UI is locked down by ISP but just incase, you can try disconnecting coax cable, factory reset by holding down the rest button for 20 seconds and try the default logins.
The SB8200 is a cable modem and doesn’t have advanced settings. What are you looking to configure?
- The Many
- 2 replies
Yes I have tried the reset. Still couldn't log in. I need to log in so I can set password.
+41- Juggernaut
- 2275 replies
password for what?
The SB8200 is a modem only device. It has zero routing capability or wireless. the only password would be the login and if you can’t even get it, neither is someone else.
- The Many
- 2 replies
Yes you are absolutely correct. I don't know why I didn't realize that. I guess no one could log on to it because like you say it is strictly a way for internet to come into home. The only thing they can hack is my router correct? Thank you
+41- Juggernaut
- 2275 replies
For the most part yes.
Things could always change but good security with your router is the key.
- The Many
- 1 reply
how do you configure wan aggregation if its not in the gui please help im confused now ( more than before lol)
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+41- Juggernaut
- 2275 replies
shooties. You do need to log into it to setup wan port aggregation. Its not an auto-negotiation.
Last option would be to disconnect the coax from the modem and with it powered on, try a 30/30/30 reset.
thats
while powered on hold reset for 30 seconds,
power it off while still holding reset for 30 seconds.
power it back on all while still holding reset for 30 seconds.
Then see if you can access it
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