I bought an Arris modem, model SB8200 on Sept 26, 2023 from Best Buy. The unit quit working last Friday. A tech with Cox comm came out and verified the modem is bad. Best Buy advised me to contact you.
Modem is not working - SB8200
This topic has been closed for comments
- Guardians of the Gateways
- 2854 replies
-
5 June 2024
- Answer
Please do reach out to Arris.com/consumersupport for further assistance.
If your modem isn't working, it can disrupt your internet connection, causing frustration and impacting productivity. Common issues include loose cables, outdated firmware, or service provider outages. Restarting the modem, checking connections, and contacting your ISP can help resolve the problem. Ensuring your modem is updated and properly configured is key to maintaining a stable internet connection.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.