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I bought an Arris modem, model SB8200 on Sept 26, 2023 from Best Buy. The unit quit working last Friday. A tech with Cox comm came out and verified the modem is bad.  Best Buy advised me to contact you.

Please do reach out to Arris.com/consumersupport for further assistance.

 If your modem isn't working, it can disrupt your internet connection, causing frustration and impacting productivity. Common issues include loose cables, outdated firmware, or service provider outages. Restarting the modem, checking connections, and contacting your ISP can help resolve the problem. Ensuring your modem is updated and properly configured is key to maintaining a stable internet connection.    
 

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