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Modem Question

  • May 19, 2023
  • 3 replies
  • 60 views
R
The Many
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Hi everybody. Just hooked up my Arris SB8200 and now some of my Roku channels won’t load. Any ideas why?

Best answer by Rokufan

They told me that the Roku channel is often one that has the problem when switching modems. They told me to delete the app and get it again and it should remedy the problem and it did!  Nice!

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3 replies

R
The Many
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  • RokufanThe Many
  • Author
  • The Many
  • May 19, 2023

Called Arris and they helped me fix the problem!  

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • May 20, 2023

What’d they do to fix it? 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
R
The Many
Forum|alt.badge.img
  • RokufanThe Many
  • Author
  • The Many
  • Answer
  • May 20, 2023

They told me that the Roku channel is often one that has the problem when switching modems. They told me to delete the app and get it again and it should remedy the problem and it did!  Nice!

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