Hello, nice to meet you. My SB8200 modem stopped working. I got home from work and when I looked up, I had no internet access and the modem's lights were off. I just bought it on January 30th.
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- Wi-Fi Warriors
- 4276 replies
If there are no LED lights on the front panel of your modem, please try the following steps:
- Change the power outlet to ensure it's working properly.
- Use an alternate power cord to rule out any issues with the original one.
- If the lights still don’t appear, try performing a factory reset.
If the issue persists after these steps, please reach out to us through our support channel at www.arris.com/consumersupport.
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