I just purchased the Arris Surfboard SB8200 modem. Comcast has already registered and configured on their end. I have two ports on the modem, I have one port direct connected to my wife’s work computer that has an IP address. The other port is to my router for WiFi which is not getting an IP address for it. I was informed to call ARRIS to configure the new modem. I’m waiting on hold for a support rep now. Figure I can get some answers/help from the community.
Best answer by plemans
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