


ImageImageImageI am trying to connect my modem to my network and facing issues I want you to help troubleshoot for me(it is a arris surfboard model sb2800 docsis 3.1 cable modem. I’ve been waiting thirty minutes and the light has only shown solid blue on the downstream. It needs to show either solid blue or solid green on the connection(very bottom one) to work. Look at the attached screenshots for reference.