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Answer

SB8200

  • September 13, 2023
  • 2 replies
  • 212 views

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Xfinity called regarding Modem not having enough Fire Wall protection. What do I need to do?

Best answer by SURFboard Moderator

Hope you have an Arris sb8200 cable modem, to check the firewall protection please check with your Router provider on the same.

As the sb8200 is a DOCSIS 3.1 cable modem which is a plug-and-play device, it doesn’t carry any firewall protection as it's not a Wi-Fi device.

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2 replies

LoveMyLab
Guardians of the Gateways
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  • Guardians of the Gateways
  • September 13, 2023

I’m confused. Are you saying you have an Arris Surfboard SB8600? Motorola makes an MB8600 but I don’t recognize that Arris model.

The process for validating you have an approved modem is provided below.

https://www.xfinity.com/support/articles/list-of-approved-cable-modems


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Hope you have an Arris sb8200 cable modem, to check the firewall protection please check with your Router provider on the same.

As the sb8200 is a DOCSIS 3.1 cable modem which is a plug-and-play device, it doesn’t carry any firewall protection as it's not a Wi-Fi device.