My provider Mediacom has provisioned my new SB8200 but it has only the 1 blue download light lit, shouldnt all lights be on?? Also I can not connect to my netgear gigabit switch …..
- yes, all the lights should be doing something. https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-LED-Light-Status/?l=en_US&fs=RelatedArticle
- You can’t go directly from modem--->unmanaged switch. You have to go modem---->router---->switch
- even through the sb8200 has 2x ethernet ports, most isp’s only provide 1 public ip address. Meaning that only 1 device can be directly connected to the modem.
Thank you … Any thoughts of why the other lights are off ?? Also I did test the connection without the switch connected to the modem and I do have connectivity But still only the download light is active
Is it working?
Are the led’s disabled?
Yes all my devices are working and I can get online But still only the download light is on .
I don’t know if the lights are disabled , how can I check that ??
Also I just wanted to say , if I power cycle the modem , all lights will show solid except the internet light , it will flash for a moment then all lights go out except the download light
Have you reprovisioned the modem with internet service provider?
Also, I suggest you check the IPV4 address.
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