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SB8200 Cable Modem

  • July 6, 2025
  • 1 reply
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Just got this Modem on sales from Amazon and is an SB8200v3 model and just had it swapped over w/ my cable company. All is good but want to know if ALL 4 lights stay on full time compared my my older SB modem where the globe light on the bottom would flash to show connectivity. Is this normal on this new one? Everything acceses just fine.

Best answer by SURFboard Moderator

For the SB8200 modem, all the LED lights will be steady when there is a proper connection to your internet service provider, which is normal. However, if any LED light starts to flicker, it indicates that the modem is not receiving a proper signal from the service provider.

For more detailed information about the LED lights on the SB8200, please refer to the link below.

http://arris.force.com/consumers/articles/knowledge/SB8200-LED-Light-Status

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For the SB8200 modem, all the LED lights will be steady when there is a proper connection to your internet service provider, which is normal. However, if any LED light starts to flicker, it indicates that the modem is not receiving a proper signal from the service provider.

For more detailed information about the LED lights on the SB8200, please refer to the link below.

http://arris.force.com/consumers/articles/knowledge/SB8200-LED-Light-Status