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So I just got an Sb8200. Apparently Xfinity is telling me it’s not compatible even though on their website it says it supports it. Can anyone confirm if this is true?

The SB8200 is compatible with Comcast/Xfinity Internet Service Provider.

Please refer to the link below to view the modem compatibility list for service providers.

http://arris.force.com/consumers/articles/General_FAQs/Service-Provider-Modem-Compatibility-List

I’ve had one connected to xfinity. 

I’d try a different rep or try activating through their app

I use one currently w/Xfinity. It might depend on the service level you’re soliciting from Xfinity. I would think 800 or less should work. I have 500.

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