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My SB8200 is showing all green middle lights indicating its running in DOCSIS 3.0. I called Optimum and they said it should be running in DOCSIS 3.1 with my 1 gig plan. Please see the connection log to see if there are any issues. I was using Optimums modem, but it rebooted multiple several times per day. I no longer have that issue with the 8200.

Connection

The status listed show the connection state of the cable modem. They are used by your service provider to evaluate the operation of the cable modem.

 

Startup Procedure

Procedure        Status  Comment

Acquire Downstream Channel            429000000 Hz Locked

Connectivity State       OK       Operational

Boot State       OK       Operational

Configuration File       OK      

Security           Enabled           BPI+

DOCSIS Network Access Enabled        Allowed

Downstream Bonded Channels

Channel ID      Lock Status      Modulation     Frequency        Power  SNR/MER        Corrected            Uncorrectables

1          Locked 256QAM          429000000 Hz 1 dBmV           40 dB   0          0

2          Locked 256QAM          435000000 Hz 1 dBmV           40 dB   0          0

3          Locked 256QAM          441000000 Hz 1 dBmV           40 dB   0          0

4          Locked 256QAM          453000000 Hz 1 dBmV           40 dB   14        0

5          Locked 256QAM          459000000 Hz 1 dBmV           40 dB   3          0

6          Locked 256QAM          465000000 Hz 2 dBmV           40 dB   9          0

7          Locked 256QAM          471000000 Hz 2 dBmV           40 dB   0          0

8          Locked 256QAM          477000000 Hz 2 dBmV           40 dB   0          0

9          Locked 256QAM          483000000 Hz 2 dBmV           40 dB   0          0

10        Locked 256QAM          489000000 Hz 2 dBmV           40 dB   0          0

11        Locked 256QAM          495000000 Hz 2 dBmV           40 dB   0          0

12        Locked 256QAM          501000000 Hz 3 dBmV           40 dB   0          0

13        Locked 256QAM          507000000 Hz 3 dBmV           40 dB   0          0

14        Locked 256QAM          513000000 Hz 3 dBmV           40 dB   0          0

15        Locked 256QAM          519000000 Hz 3 dBmV           40 dB   0          0

16        Locked 256QAM          525000000 Hz 4 dBmV           40 dB   0          0

17        Locked 256QAM          531000000 Hz 4 dBmV           40 dB   0          0

18        Locked 256QAM          537000000 Hz 4 dBmV           40 dB   0          0

19        Locked 256QAM          543000000 Hz 4 dBmV           40 dB   0          0

20        Locked 256QAM          555000000 Hz 4 dBmV           40 dB   1          0

21        Locked 256QAM          561000000 Hz 4 dBmV           40 dB   0          0

22        Locked 256QAM          567000000 Hz 5 dBmV           40 dB   0          0

23        Locked 256QAM          573000000 Hz 5 dBmV           40 dB   0          0

24        Locked 256QAM          579000000 Hz 5 dBmV           43 dB   0          0

25        Locked 256QAM          585000000 Hz 5 dBmV           43 dB   0          0

26        Locked 256QAM          603000000 Hz 4 dBmV           40 dB   0          0

27        Locked 256QAM          609000000 Hz 4 dBmV           40 dB   0          0

28        Locked 256QAM          615000000 Hz 4 dBmV           40 dB   0          0

29        Locked OFDM PLC       690000000 Hz 5 dBmV           45 dB   3235604          0

 

 

 

Upstream Bonded Channels

Channel ID      Lock Status      US Channel Type         Frequency        Width  Power

46        Locked SC-QAM          17600000 Hz   6400000          41.0 dBmV

45        Locked SC-QAM          24000000 Hz   6400000          42.0 dBmV

44        Locked SC-QAM          30400000 Hz   6400000          42.0 dBmV

43        Locked SC-QAM          36800000 Hz   6400000          43.0 dBmV

 

 

 

Current System Time:Thu Feb 8 19:15:42 2024

 

 

 

The table below contains the log of events that the SB8200v3 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

 

Date Time       Event Level      Description

08/02/2024 19:15:40 

notice 

GUI Login Status - Login Sucess from LAN interface; client ip=c192.168.100.200];CM-MAC= -MAC= -VER=3.1;

08/02/2024 19:10:05 

notice 

GUI Login Status - Login Fail from LAN interface; client ip=f192.168.100.200];CM-MAC=CM-QOS=1.1;CM-VER=3.1;

08/02/2024 18:10:29 

notice 

SW Download INIT - Via Config file ^1/5E0945BA/1GIGRU/VER=D31

08/02/2024 18:10:24 

notice 

REGISTRATION COMPLETE - Waiting for Operational status;CM-MAC=CM-VER=3.1;

08/02/2024 18:10:19 

critical

Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC= -VER=3.1;

08/02/2024 18:10:19 

notice 

TLV-11 - unrecognized OID;CM-MAC=VER=3.1;

08/02/2024 18:10:18 

warning          

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=VER=3.1;

31/12/1969 19:01:06 

notice 

Cable Modem Reboot due to power reset;CM-MAC=VER=3.1;

08/02/2024 18:02:25 

notice 

CM-STATUS message sent. Event Type Code: 23; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=VER=3.1;

08/02/2024 17:52:05 

notice 

MDD Recovery following MDD Loss;CM-MAC=VER=3.1;

08/02/2024 17:51:20 

warning          

Lost MDD Timeout;CM-MAC=VER=3.1;

08/02/2024 17:51:14 

critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=VER=3.1;

08/02/2024 09:55:18 

notice 

SW Download INIT - Via Config file ^1/AB2DC97E/1GIGRU/VER=D31

08/02/2024 09:55:14 

notice 

REGISTRATION COMPLETE - Waiting for Operational status;CM-MAC=VER=3.1;

08/02/2024 09:55:12 

warning          

REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC= -VER=3.1;

08/02/2024 09:55:10 

critical

Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=VER=3.1;

08/02/2024 09:55:10 

notice 

TLV-11 - unrecognized OID;CM-MAC=VER=3.1;

08/02/2024 09:55:10 

warning          

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=VER=3.1;

08/02/2024 09:54:48 

critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC= -VER=3.1;

08/02/2024 09:51:06 

notice 

CM-STATUS message sent. Event Type Code: 24; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=VER=3.1;

08/02/2024 09:50:48 

critical

No Ranging Response received - T3 time-out;CM-MAC= -VER=3.1;

08/02/2024 09:48:43 

warning          

RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=VER=3.1;

08/02/2024 09:48:41 

critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=VER=3.1;

08/02/2024 09:48:41 

critical

No Ranging Response received - T3 time-out;CM-MAC=VER=3.1;

08/02/2024 09:48:40 

warning          

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=VER=3.1;

08/02/2024 09:47:35 

notice 

CM-STATUS message sent. Event Type Code: 4; Chan ID: 20; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=VER=3.1;

08/02/2024 09:46:56 

notice 

MDD Recovery following MDD Loss;CM-MAC=VER=3.1;

08/02/2024 09:46:55 

warning          

RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=VER=3.1;

08/02/2024 09:46:55 

warning          

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=VER=3.1;

08/02/2024 09:46:54 

warning          

Lost MDD Timeout;CM-MAC=VER=3.1;

08/02/2024 09:46:53 

critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=ER=3.1;

08/02/2024 09:46:50 

warning          

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=VER=3.1;

08/02/2024 09:46:48 

critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= -VER=3.1;

08/02/2024 08:41:37 

notice 

CM-STATUS message sent. Event Type Code: 5; Chan ID: 4; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=VER=3.1;

08/02/2024 08:31:58 

critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC= -VER=3.1;

08/02/2024 04:11:34 

notice 

SW Download INIT - Via Config file ^1/541E785F/1GIGRU/VER=D31

08/02/2024 04:11:29 

notice 

REGISTRATION COMPLETE - Waiting for Operational status;CM-MAC=VER=3.1;

08/02/2024 04:11:26 

critical

Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=VER=3.1;

08/02/2024 04:11:26 

notice 

TLV-11 - unrecognized OID;CM-MAC=VER=3.1;

08/02/2024 04:11:25 

warning          

=00:01:5c:95:c2:4d;CM-QOS=1.1;CM-VER=3.1;

Thanks for sharing the cable signal levels information, In regard to the LED light status and cable signal levels , please check the following information provided on the link below:

http://arris.force.com/consumers/articles/General_FAQs/SB8200-LED-Light-Status

http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels

Also, note the event logs are monitored by Internet Service Provider .

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