I have RCN internet and a few times a day my internet is dropping out for about a minute or two. When it’s working everything is fine (no speed issues or anything). It’s the random drops that are the problem.
At a glance it looks like my upstream power levels are low and I’m getting some errors in the system log that I don’t fully understand (Commanded Power in Excess of 6 dB Below….).
RCN’s merlin page also shows micro reflections as red and yellow with values of -17.101 DB (red), -19.522 DB (yellow), -17.845 DB (red).
![](https://uploads-us-west-2.insided.com/commscope-us/attachment/318054e2-77a0-4608-9e04-d7f7c867ba57.png)
![](https://uploads-us-west-2.insided.com/commscope-us/attachment/5d92ad6e-769c-4000-ad6c-57e11016b533.png)
![](https://uploads-us-west-2.insided.com/commscope-us/attachment/55d79d85-0d1d-4e54-bbc2-5cb82498f970.png)