My SB8200 is running hot. It is not too hot to touch, but pretty hot. I tried going to Arris.com/consumersupport but it leads back to here!
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You need to search for Arris.com/consumersupport page and when you scroll up you can find the option for call and chat support as per the below link
https://arris.my.salesforce-sites.com/consumers/ConsumerProductSupport?t=Call
Check the warranty to get connected to the phone support or chat support
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