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Question

slow speeds internet connection on SB8200

  • April 14, 2025
  • 2 replies
  • 70 views

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I have a SB2000 modem connected directly to my pc, Spectrum sending 1 gig SB2000 only allows 300mpbs is there an update to fix this?

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • April 14, 2025

Usually if you’re hardwired to the modem and getting reduced speeds its 1 of 2 things. 

  1. they provisioned it incorrectly (seen it happen)
  2. The line has issues. Tough to know without screensnips of the cable connections page and event logs. 

plemans
Juggernaut
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  • Juggernaut
  • April 14, 2025

3rd option I forgot. It could be the device you’re testing on. Always worth checking too.