Hot to the touch. I can barely pick it up in summer. I have it sitting on my A/C vent with the furnace fan running 24/7. Temps read over 100 degrees F. Is this normal? It DOES affect my internet connection, signal get dropped and is very slow at times.
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+41- Juggernaut
- yes thats a problem
- Contact arris if you’re still within warranty
- The only time I’ve seen it happen with good devices was when the incoming power was at rediculous levels. What are you downstream levels at?
- Wi-Fi Warriors
- Answer
If the modem is too uncomfortable to touch, please visit our support platform at www.arris.com/consumersupport for assistance.
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