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Surfboard isbt on list of available wifi

  • September 25, 2025
  • 2 replies
  • 46 views
S
The Many
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Hi, I had my surfboard SB200v3 connected to a secondary device called a Gryphon. I want to disconnect my Gryphon and just connect to my Wi-Fi using my Arris. But when I go into my WiFi settings on my phone, I don’t see any account that might be my surfboard. What am I looking for? What will it be called? If I have to manually add the account which numbers from the bottom of the device am I supposed to add in?

thank you!

Best answer by SURFboard Moderator

As ​@plemans stated that the SB8200 is a cable modem that requires no configuration and does not have built-in Wi-Fi capabilities. If you have a router connected to the SB8200, you’ll need to access the router’s interface or use its dedicated app to manage connected devices such as blocking or disconnecting them. 

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • September 25, 2025

The SB8200 is a modem only device. It doesn’t have router capability or wifi. That secondary device was probably your router. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

As ​@plemans stated that the SB8200 is a cable modem that requires no configuration and does not have built-in Wi-Fi capabilities. If you have a router connected to the SB8200, you’ll need to access the router’s interface or use its dedicated app to manage connected devices such as blocking or disconnecting them. 

SURFboard Community Moderator Team
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