I have my Surf Board connected to a router and can get Wi-Fi internet just fine. But all of my Ethernet wires throughout the house connected to the router aren’t receiving a signal. I tried plugging in an Ethernet cable straight to my laptop and still no internet. I’ve tried resetting and rebooting both the modem and router and still no internet through Ethernet. What am I missing?
Best answer by plemans
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+40
The SB8200 is a modem only device. If the router has internet (as evidenced by the wifi working), the modem is functioning as it should. What router do you have connected to it?
+40
a couple things.
So basically the modem is working. IF the devices are hardwired to the router and not working, then you need to contact TP-link for help. If you have them hardwired into the modem, its a misunderstanding on how the fact the sb8200 has no routing features. Only 1 device can be connected to it because of how xfinity has setup their network.
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