I have been trying to login to reset password. Reset modem and tried the admin and password, still get error message that they are invalid. What do I do now?
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Try holding down the reset button over 20 seconds to perform factory reset and then login with the default password. This FAQ has good details.
https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-Web-Manager-Access
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