Skip to main content
Solved

Unable to login the GUi webportal on SB8200

  • August 24, 2024
  • 1 reply
  • 144 views

Forum|alt.badge.img

I have a SB8200 and have tried:

admin & PW.

admin & last 8 of S/N.

cusadmin & password.

cusadmin & last 8.

Also all variations with no pw just enter (“blank”).

Nothing works!

Best answer by Anonymous

According to their FAQ, the username is admin (all lowercase) and the password is the last 8 of the s/n.  If the password is changed, you’ll need to perform factory reset.  I don’t think they use cusadmin for username.

 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-Web-Manager-Access

This topic has been closed for replies.

1 reply

  • Answer
  • August 26, 2024

According to their FAQ, the username is admin (all lowercase) and the password is the last 8 of the s/n.  If the password is changed, you’ll need to perform factory reset.  I don’t think they use cusadmin for username.

 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/SB8200-Web-Manager-Access