My SB8200 will no longer power on but it’s under warranty. How do I file a claim and exchange it for a replacement modem? Thank you.
Answer
Warranty Claim , power on failure in SB8200
- The Many
Best answer by SURFboard Moderator
If the modem is not powered off, please try a different power outlet and power cord.
Have you tried performing a factory reset to check for any changes in the modem’s behavior?
If the problem persists after trying the above-mentioned troubleshooting, I would suggest visiting www.arris.com/consumersupport for further assistance.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
If the modem is not powered off, please try a different power outlet and power cord.
Have you tried performing a factory reset to check for any changes in the modem’s behavior?
If the problem persists after trying the above-mentioned troubleshooting, I would suggest visiting www.arris.com/consumersupport for further assistance.
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