Skip to main content
Question

Warranty Claim , power on failure in SB8200

  • March 31, 2025
  • 1 reply
  • 9 views

Forum|alt.badge.img

My SB8200 will no longer power on but it’s under warranty. How do I file a claim and exchange it for a replacement modem? Thank you. 

 

1 reply

Forum|alt.badge.img+42

If the modem is not powered off, please try a different power outlet and power cord.

Have you tried performing a factory reset to check for any changes in the modem’s behavior?

If the problem persists after trying the above-mentioned troubleshooting, I would suggest visiting www.arris.com/consumersupport for further assistance.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings